Support

ISSUE AND PROBLEM REPORTING

Before contacting Technical Support, please have the following information available:

• Contact number.
• Problem description.
• Symptoms.
• If possible, give instructions on how to re-create the problem.
• Known causes.
• Product information.
• Software and hardware versions.
• Be ready to send logs, data files or other relevant information.

Report any issues arising from this version of the application via:

Alterian Support