Duplicate Suppression
In Send a Message there is automatic suppression
of messages where the combination of mapped fields in the email is not
unique. For example, in the following list the Customer_ID is
the Primary key in the database but is not a mapped field in the message:
When deploying to this list the recipient 'David Jones' will be picked
up as duplicated and one of the messages will be suppressed.
The recipient 'Joe Smith' will not be suppressed as his second email address
is slightly different.
| Note: |
That lists where the primary
key is the recipient's email address will not necessarily be free of duplicates
as EM will not catch recipients that have multiple email addresses
that are linked to the same account, for example joe.smith@dynamic.com
and jsmith@dynamic.com will be
treated as separate recipients even though the messages may end up in
the same inbox. |
|
